The environment at the console is as an important planning parameter as any. This is where you get
work done. This is where your system will be made real. All other considerations are really back-end
issues. Your customer and staff for the most part need never see or think about them. Your desktop
consoles will need proper configuration and regular management to keep your environment up to
the minute and secure. Staff will need training and on going assesment. Will your client require an interface to the system and of what form ?
Paramount to other factors user experience needs to be one of reliabilty and ease of use. Staff and
client alike have the need for a consistant experience across devices and platforms. This consistancy is achievable through a well planned and implemented IT Infrastructure.
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